• responsive
    "The Research Shop is our one-stop shop for shopping center analysis and consumer research. They always come up with creative solutions to fit our budget and provide great follow-up after project completion. I especially appreciate that Deb and her team makes the extra effort to review each project with us and thoroughly answer our questions if we need to dig deeper."
    John Walker, CSMDirector of Real Estate - Newport on the LeveeThe Price Group
  • thorough
    "With research being the driving force behind strategic marketing, The Research Shop’s execution, attention to detail and quality control is why I’ve come to depend on them for all my consumer research."
    Judi LapinPresidentLapin Consulting Group and ICSC Trustee
  • personable
    "Deb’s knack of walking “non-research” people through the process in an inclusive way is invaluable."
    Tara Monnig HardestyPrincipalThe Marketing Method Group
  • creative
    "Their creative approach to design and information gathering techniques are invaluable for reaching small or unique customer segments like innovators, early adopters, entertainment consumers, tourists, and high-end /fashion-conscious shoppers."
    Annette BethersVice President, Marketing & Strategic Alliances
lCIM Group
  • partner
    "The Research Shop is truly a great partner. They understand our business and are willing to go the extra mile when needed. They certainly know what customer service means. They are knowledgeable and bring great expertise to our projects."
    Kathy McGinnTraining ManagerCIM GAmplifon USA
  • strategic
    "The Research Shop is truly a great partner. They understand our businesBefore we started our project, Deb spent the time to clearly define our needs and clarify how we would be using the information within our company. Upon completion, Deb worked with us to apply the findings and refine our strategies. Deb helped us look beyond the "data" so that we understood what the results meant and how we could use the information within our organization.<span class="quote-close"s and are willing to go the extra mile when needed. They certainly know what customer service means. They are knowledgeable and bring great expertise to our projects."
    Yvonne CooneyVP/CFOMidwest Vision Centers

Leadership

Deb Connelly PRESIDENT
Deb has over 20 years of research experience. Prior to forming The Research Shop, Deb was employed with General Growth Properties, the world’s second largest mall owner and management firm. As Vice President of Consumer Research at GGP, she oversaw the design and execution of over 300 research projects and facilitated over 100 SWOT and business plan meetings.
Previously, Deb was employed by MPSI Systems, a consumer research and site location company specializing in the grocery industry and mass merchandising. Deb has a degree in Business and Marketing from St Cloud State University and is an active member of the International Council of Shopping Centers (ICSC), the Marketing Research Association, and the American Marketing Association. She holds a Professional Researcher Certification (PRC) through the Marketing Research Association.
Deb has authored two studies published by ICSC: Office Worker Spending Patterns and How the Recession has Impacted Consumer Shopping Habits (Phase 1 & 2).